Refund policy

At FetchKit, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a straightforward return and refund policy. **Returns** You may return most items within 30 days of delivery for a full refund. Items must be unused, in the original packaging, and in the same condition you received them. **Refunds** Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within 5–10 business days. **Non-Returnable Items** - Items that have been used or damaged after delivery - Items returned more than 30 days after delivery **How to Return** Contact us at fetchkit.store@gmail.com with your order number and reason for return, and we'll provide return instructions. **Shipping Costs** Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.